Privacy Policy

1. Information We Collect

We collect what you give us - name, email, shipping address, shop details when you sign up or open a creator profile. We also keep records of what you buy, what you sell, and the messages you send through the platform. The minimum needed to run a marketplace, nothing extra.

We do not collect or store any information related to donations made via our Giving Back page - those transactions occur directly with the third-party organizations and are outside the SCRAPD platform.

2. How We Use Your Information

We use your information to operate and improve the marketplace, process transactions, provide customer support, and communicate with you about your account. Your seller profile information, including sustainability practices and reviews, is publicly visible to help buyers make informed choices.

3. Information Sharing

We do not sell your personal information. We share necessary data with trusted third-party service providers (such as Supabase for database hosting and secure payment processors) solely to facilitate platform operations. Buyers and creators will share limited information with each other (like shipping addresses) as necessary to complete a transaction.

4. Security

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no internet-based platform is 100% secure, and we cannot guarantee absolute security of your data.

5. Your Choices

Update your account anytime. Want out completely? Delete your account and all associated data straight from your Profile → Edit Profile tab - we don’t make you email support to leave.

Privacy questions? Email hello@scrapd.app.