Privacy Policy

Scope

At SCRAPD, we respect your privacy, and we are committed to protecting it through our compliance with this “Privacy Policy.” The Privacy Policy describes how we collect, process, retain, and disclose personal data about you when providing services to you as well as our practices for using, maintaining, protecting, and disclosing that information. By interacting with our website, applications, and services (collectively the “Services”), or providing us with your information, you agree to the collection, use, and sharing of your information as described in this Privacy Policy as well as our Terms of Service.

Children’s and Minors’ Data

Our Services are not intended for, and we do not knowingly collect any personal data from children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will delete that information.

Information We Collect

We collect the personal data that you give us when you use our Services. When we say “personal data,” we mean information that identifies, relates to, or describes you (directly or indirectly) as an individual. This includes identifying information such as your name, email, shipping address, and shop details when you sign up or open a Creator profile. We also keep records of what you buy, what you sell, and the messages you send through the platform. The minimum needed to run a marketplace, nothing extra. If you want to share additional information, you can contact us.

We do not collect or store any information related to donations made via our Giving Back page - those transactions occur directly with the third-party organizations and are outside the SCRAPD platform. Any information we would have about your interactions in those circumstances would just be web analytics - records showing that you clicked to visit a webpage.

How We Use Your Information

We use your information to operate and improve our marketplace.

This includes providing you with the Services, processing transactions, providing customer support, and fulfilling any other purpose for which you provide information.

Your Creator profile information, including sustainability practices and reviews, is publicly visible to help buyers make informed choices.

Information Sharing

We do not sell your personal information. We share necessary data with trusted third-party service providers (such as Supabase for database hosting and payment processors) to facilitate platform operations. Buyers and creators will share limited information with each other (like shipping addresses) as necessary to complete a transaction. We may also disclose personal information to comply with any court order, law, or legal process or to enforce or apply our Terms of Service.

Security

We take reasonable measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no internet-based platform is completely secure, and we cannot guarantee the security of your personal data. In particular, any emails, texts, and chats sent to or from the Services may not be secure. Additionally, we do not control the security of data that you share with a Creator or buyer outside of the Scrapd platform, so all such communications are at your own risk.

Your Choices

You can update your account anytime. You can also set your browser to refuse browser cookies or other tracking technology or to alert you when these files are being sent. Want out completely? Delete your account and associated data straight from your Profile → Edit Profile tab - we don’t make you email support to leave.

Privacy questions? Email hello@scrapd.app.

Your State Privacy Rights

Depending on your state of residency, you may have certain rights related to your personal data, including:

• Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
• Correction.You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information’s nature and processing purpose.
• Deletion. You may request that we delete personal data about you that we maintain, subject to certain exceptions under applicable law.
• Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.

To exercise these rights, please contact us by email at hello@scrapd.app.

Important: The exact scope of these rights varies by state. There are also several exceptions where we may not have an obligation to fulfill your request. We are committed to complying with the law and will work with you to the best of our ability.

California Consumer Privacy Notice

At this time, it is our understanding the California Consumer Privacy Act does not apply to us. If that changes, we will update our Privacy Policy accordingly, and, in all cases, we will endeavor to comply with the law.

Tennessee Information Protection Notice

At this time, it is our understanding that the Tennessee Information Protection Act does not apply to us. If that changes, we will update our Privacy Policy accordingly, and, in all cases, we will endeavor to comply with the law.

Changes to Our Privacy Policy

We may update this Privacy Policy, and we will notify you of any such changes as required by law. We will notify you of changes to this Privacy Policy by updating the “last updated” date and posting the updated Privacy Policy. We may email or otherwise communicate reminders about this Privacy Policy, but you should check this page if you want to see the current Privacy Policy and any changes we have made to it.